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                    C A L L    F O R    P A P E R S
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 1st IEEE/IFIP International Workshop on Business Driven IT Management
                               (BDIM 2006)

                   Vancouver, Canada, April 7, 2006,
                     in conjunction with NOMS 2006

          http://www.businessdrivenitmanagement.org/bdim2006/
          
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Information  Technology  (IT) management has evolved significantly over
the past few years as IT-based solutions have become mission-critical to
businesses. From device, network and systems management, solutions have
evolved to include service management and IT governance, as witnessed by
the  recent popularity  of ITIL and COBIT frameworks. A recent shift in
perspective  brought  to  bear  a  more  user-centric  approach  to  IT
management, putting IT managers in condition to look at IT not just from
the IT department's traditional point of view but from the user's point
of  view: this is the reason for the appearance of services and quality
of  service metrics  in these frameworks. Even more recently, a further
shift towards holistic understanding of IT in the business is occurring:
one now wishes to look beyond IT services to the business context where
the  services  are used.  This is termed  Business Driven IT Management
(BDIM) and is the object of this workshop.

BDIM  focuses  on the impact  of IT  on business processes and business
results  and  vice versa;  besides the conventional  IT metrics such as
availability  and response time, it looks at key performance indicators
(KPIs), that is metrics that have significance from the point of view of
the  business supported by the IT. The BDIM approach aims at rethinking
IT  management from  a  business  perspective, whether  this  be in  an
operational, tactical or strategic context.

Proceedings will be published with IEEE ISBN.  Authors  are invited to
submit complete unpublished papers, that are not under  review  in any
other conference  or journal in the following, or related topic areas:

- Models for measuring/estimating business-IT alignment 
- IT Management strategies from a business perspective 
- Rethinking ITIL and COBIT processes from a business perspective 
- Business impact models for IT faults and performance degradations 
- Business driven IT optimization problems 
- Business driven IT planning and decision-making 
- Automated IT management solutions from a business perspective 
- IT actions to enhance/optimize business performance 
- Business process modeling for IT management 
- E-commerce, e-business and relation to IT infrastrcutures 
- Services infrastructures and QOS concerns that have customer impact
  (e.g. MTBF, MTTR, Response times, latency etc)  
- Case studies in business driven IT management 
  (in e-commerce, messaging, ...) 
- Business driven Service Level Management 
- Business driven dynamic provisioning 
- Business driven inventory management 
- Business continuity management and its impact on IT 
- Business objectives and their impact on new IT paradigms 
  such as utility/grid computing 
- Adaptive/autonomic computing from a business perspective 
- Tools for business driven IT management 
- Data mining techniques for business impact model construction 
- Modeling of business operations and their relationships to IT 
- Modeling of business strategies and their relationships to IT 
- Modeling IT risk and IT-related business risk 
- Mechanisms for enforcing business rules and security policies

Important dates
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Submission deadline: Feb 10, 2006 
Notification of acceptance: Feb 24, 2006 
Camera-ready paper: March 6, 2006 
Workshop: Apr 7, 2006

Submissions  should be formatted according to IEEE two-column conference
guidelines and  must  not  exceed  10  pages in  length.

Workshop co-chairs
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Claudio Bartolini (HP, USA) claudio.bartolini@hp.com 
Akhil Sahai (HP, USA) akhil.sahai@hp.com 
Jacques Philippe Sauvé (UFCG, Brazil) jacques@dsc.ufcg.edu.br

Publicity chair
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Arosha Bandara (Imperial College, UK)

Program committee
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Virgilio Almeida (UFMG, Brazil)
Arosha Bandara (Imperial College, UK)
Mark Burgess (University College Oslo, Norway)
Alexander Keller (IBM, USA)
Lundy Lewis (Southern New Hampshire University, School of Business, USA)
Antonio Liotta (Essex University, UK)
Zoran Milosevic (Deontik, Australia)
Naftaly Minsky (Rutgers University, USA)
Antão Moura (UFCG, Brazil)
Kay Nelson (Ohio State University, USA)
Mike Papazoglou (Tilberg University, Netherlands)
Pradeep Kr. Ray (University of New South Wales, Australia)
Sharad Singhal (HP, USA) 
Wim Van Grembergen (University of Antwerp, Belgium)
Joseph Weiss (Bentley College, USA)

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