Workshop Program

The program includes the presentation of 10 full papers, 3 invited short papers, 12 posters and a panel session.

List of full papers that will be presented:

Elevating the Discussion on Security Management - The Data Centric Paradigm
Tyrone Grandison (IBM Almaden Research Center),
Marcel Graf (IBM Zurich Labs),
Morton Swimmer (IBM Zurich),
Andreas Wespi (IBM Zurich Labs),
Nev Zunic (IBM),
Mike Bilge (IBM Privacy Services)

Definition of Metric Dependencies for Monitoring the Impact of Quality of Services on Quality of Processes
Christian Mayerl (Universität Karlsruhe (TH)),
Kai Hüner (Universität Karlsruhe (TH)),
Jens-Uwe Gaspar (Universität Karslruhe (TH)),
Christof Momm (Universität Karlsruhe (TH)),
Sebastian Abeck (Universität Karlsruhe)

Model-Based Mitigation of Availability Risks
Emmanuele Zambon (University of Twente),
Damiano Bolzoni (University of Twente),
Sandro Etalle (University of Twente),
Marco Salvato (KPMG Italia S.p.a.)

Business-driven IT for SAP The Model Information Flow
Sven Graupner (HP Laboratories)

A Mechanism of Specifying and Determining Pricing in Utility Computing Environments
Jinsong Ouyang (California State University Sacramento),
Akhil Sahai (HP Laboratories),
Jim Pruyne (Hewlett Packard Laboratory)

Research Challenges of Business-Driven IT Management
Antão Moura (Universidade Federal de Campina Grande),
Jacques Sauvé (Universidade Federal de Campina Grande),
Claudio Bartolini (HP Laboratories)

A Model Driven Framework for IT Transformation
Santhosh Kumaran (IBM Research),
Pankaj Dhoolia (IBM Research),
Tian Chao (IBM Research)

Derivation of Response Time Service Level Objectives for Business Services
David Breitgand (IBM - Haifa Research Lab),
Ealan Henis (IBM - Haifa Research Labs),
John M Lake (IBM Tivoli),
Onn Shehory (IBM Haifa Research Labs and Bar Ilan U.)

Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
Thomas Schaaf (MNM Team)

Measuring and Improving the Performance of an IT Support Organization in Managing Service Incidents
Gilad Barash (HP Software),
Claudio Bartolini (HP Laboratories),
Liya Wu (HP Software)

List of invited short papers that will be presented:

Making policy-based management business aware (Issam Aib, University of Waterloo)

Automated availability management driven by business policies (Yuan Chen, HP)

Predicting labor cost through IT management complexity metrics (Yixin Diao, IBM)

List of posters to be presented:

The strategic value of the fit between business processes and IT management: The case of the Italian publishing industry
Gian Luca Petruzzi (university of san marino)

mPRIME: Multiple Project Risk Management Tool
Cristine Gusmao (Universidade Federal de Pernambuco)

Policies for Self-Managing Communities in Agile Organizations
Kevin Feeney (Trinity College Dublin),
David Lewis (Trinity College Dublin),
Vincent Wade (Trinity College Dublin)

The Impact of Mobile Technology on Business Processes Results from 5 Case Studies
Bettina Thurnher (University of Applied Sciences Vorarlberg)

A Policy-Based Metrics Framework for Information Security Performance Measurement
Clemens Martin (University of Ontario Institute of Technology),
Mustapha Refai (University of Ontario Institute of Technology)

Refining ITIL/eTOM Processes for Automation in Service Fault Management
Andreas Hanemann (Leibniz Supercomputing Center)

Performance Analysis and Evaluation of Complex EIS Based on Structure Graph
Hongxun Jiang (Renmin Univ. of China),
Yongyan Yang (Information school, Renmin University of China),
Jun Su (Information school, Renmin University of China)

Managing the User's Quality of Experience
Florence Agboma (University of Essex),
Antonio Liotta (University of Essex)

Understanding and Specifying Information Security Needs to Support the Delivery of High Quality Security Services
Xiaomeng Xu (Telenor),
Damiano Bolzoni (University of Twente),
Pascal Van Eck (University of Twente)

Integrating Business-Driven IT Management (BDIM) with Value-Based Software Eningeering (VBSE)
Vladimir Tosic (NICTA (National ICT Australia)),
Hanan Lutfiyya (University of Western Ontario)

Utilizing Service Oriented Architecture for the purpose of Distributed Systems Security Evaluation and Quantification
Khalil Abuosba (Philadelphia University),
Clemens Martin (University of Ontario Institute of Technology)